PyjamaDrop

Privacy Policy

Privacy Policy

Last updated: September 21, 2026

At Pyjama Drop (“we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website pyjamadrop.co.uk and purchase our products, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, grouped as follows:

  • Identity Data: Includes first name, last name, username, or similar identifier.
  • Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
  • Financial Data: Includes payment card details (processed securely through third-party payment gateways like Stripe or PayPal; we do not store full card numbers).
  • Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.
  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: Includes information about how you use our website and products.

2. How We Use Your Personal Data (Lawful Bases)

Under UK GDPR, we must have a lawful basis for processing your data. We use your personal data under the following circumstances:

  • Performance of a Contract: Where we need to process your data to fulfill an order, process payments, and arrange delivery of your pyjamas.
  • Legitimate Interests: Where it is necessary for our business interests (such as improving our website, fraud prevention, and customer service) provided your rights do not override those interests.
  • Legal Obligation: Where we need to comply with a legal or regulatory obligation (such as keeping financial records for HMRC tax purposes).

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, optimize your shopping experience, and support features like Google Consent Mode v2. For detailed information on the cookies we use and how to manage your preferences, please refer to our Cookie Banner settings.

4. Disclosures of Your Personal Data

We may share your data with trusted third parties strictly necessary to run our business, including:

  • Delivery and courier services to ship your orders.
  • Payment processors (e.g., Stripe, PayPal) for secure transaction handling.
  • IT, hosting, and website maintenance service providers.
  • Professional advisers including lawyers, bankers, auditors, and insurers.
  • HM Revenue & Customs (HMRC) and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Access to your personal data is restricted to employees and contractors who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For tax and legal compliance, e-commerce transaction records are typically held for 6 years.

7. Your Legal Rights

Under UK data protection law, you have rights including:

  • Your right of access: You have the right to ask us for copies of your personal information.
  • Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate.
  • Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information.
  • Your right to object to processing: You have the right to object to the processing of your personal data.
  • Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organization, or to you.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

8. How to Contact Us & Complaints

If you have any questions about this privacy policy or wish to exercise any of your legal rights, please contact us at:

Email: info@pyjamadrop.co.uk
Website: pyjamadrop.co.uk

If you feel that your data is not being handled properly, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk).